At Resilience Works we know that individual and collective strengths can be harnessed—and dynamic skills built—to reach the outcome of improved employee, team and organizational health in trauma-exposed organizations.
Trauma-exposed organizations are those that:
- serve victims and survivors of crime or violence on a daily basis (i.e. domestic violence and sexual assault programs, child advocacy centers, law enforcement), or
- have faced a single traumatic event, (i.e. threat or assault of staff member, murder of a client). These traumatic events can be primary/direct (staff as victim) and/or work (work-related exposure to the traumatic experiences of others).
Resilience Works is a unique and critically important agency that focuses exclusively on organizations exposed to trauma. Resilience Works has designed the AIR model (Attention/Intention/Retention) to support this specific population.
We have worked with over 50 organizations including:
- Office of the United States Attorney
- Washington DC Metropolitan Police Department
- Massachusetts Department of Youth Services
- Jane Doe, Inc (Massachusetts domestic violence/sexual assault coalition)
Resilience Works will help you support your staff in developing sustainable responses to trauma-exposure:
Let us work with you to answer these questions:
- What new strategies, policies, and practices do you need to create a more supportive, resilient environment?
- What steps can you take in the immediate aftermath of a crisis?
Founded on proven best practices, Resilience Works will incorporate new, customized interventions, and bring more AIR into your organization.
Our consultation and training is focused on building a vicarious trauma-informed infrastructure. Some examples of our process include:
- Attending the impact of vicarious trauma (work-related trauma exposure)
- Updating policies, procedures and practices to reflect best practices for addressing primary and secondary trauma
- Improving communications across systems
- Building quality supervisory practices
- Strengthening team relationships
“Developing into a more resilient team, was the result of working with Lisa Tieszen and Katherine Manners. What started as addressing Vicarious Trauma grew into a much more wellness-centered approach.”
Lisa Lachance, LICSW, Project Director, Center for Violence Prevention & Recovery, Beth Israel Deaconess Medical Center